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Do you have contract with IBM/OEM vendor for Operating System support?

Last post by ranilele38 « Fri Oct 07, 2016 5:05 pm
Replies: 1
by santosh » Fri Oct 07, 2016 5:05 pm

1 Replies

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Last post by ranilele38 View the latest post
Fri Oct 07, 2016 5:05 pm
If you don’t have contract with IBM/OEM vendor, what you will do incase of any hardware issue?

Last post by ranilele38 « Fri Oct 07, 2016 5:04 pm
Replies: 1
by santosh » Fri Oct 07, 2016 5:04 pm

1 Replies

1087 Views

Last post by ranilele38 View the latest post
Fri Oct 07, 2016 5:04 pm
What are details required to be in handy before we call IBM/Vendor?

Last post by ranilele38 « Fri Oct 07, 2016 5:04 pm
Replies: 1
by santosh » Fri Oct 07, 2016 5:03 pm

1 Replies

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Last post by ranilele38 View the latest post
Fri Oct 07, 2016 5:04 pm
Do you have contract with IBM or other vendor for hardware maintenance?

Last post by ranilele38 « Fri Oct 07, 2016 5:02 pm
Replies: 1
by santosh » Fri Oct 07, 2016 5:01 pm

1 Replies

942 Views

Last post by ranilele38 View the latest post
Fri Oct 07, 2016 5:02 pm
How many copies you will retain?

Last post by ranilele38 « Fri Oct 07, 2016 5:01 pm
Replies: 1
by santosh » Fri Oct 07, 2016 5:01 pm

1 Replies

977 Views

Last post by ranilele38 View the latest post
Fri Oct 07, 2016 5:01 pm
How user data (like database, application. .)Backup taken?

Last post by ranilele38 « Fri Oct 07, 2016 5:00 pm
Replies: 1
by santosh » Fri Oct 07, 2016 5:00 pm

1 Replies

920 Views

Last post by ranilele38 View the latest post
Fri Oct 07, 2016 5:00 pm
How frequent OS backups will be taken?

Last post by ranilele38 « Fri Oct 07, 2016 4:59 pm
Replies: 1
by santosh » Fri Oct 07, 2016 4:59 pm

1 Replies

963 Views

Last post by ranilele38 View the latest post
Fri Oct 07, 2016 4:59 pm
How OS backups are taken (like in tape or disk & through OS commands or different tools)?

Last post by ranilele38 « Fri Oct 07, 2016 4:59 pm
Replies: 1
by santosh » Fri Oct 07, 2016 4:58 pm

1 Replies

901 Views

Last post by ranilele38 View the latest post
Fri Oct 07, 2016 4:59 pm
What backup system/software used in your environment (like Tivoli storage manager, Veritas netbackup..) ? Explain in bre

Last post by ranilele38 « Fri Oct 07, 2016 4:58 pm
Replies: 1
by santosh » Fri Oct 07, 2016 4:57 pm

1 Replies

928 Views

Last post by ranilele38 View the latest post
Fri Oct 07, 2016 4:58 pm
Do you have server monitoring products (like BMC patrol) ? Explain in breif.

Last post by ranilele38 « Fri Oct 07, 2016 4:57 pm
Replies: 1
by santosh » Fri Oct 07, 2016 4:57 pm

1 Replies

915 Views

Last post by ranilele38 View the latest post
Fri Oct 07, 2016 4:57 pm
End users accessing your servers using front-end applications (or IE) or telnet/putty?

Last post by ranilele38 « Fri Oct 07, 2016 4:56 pm
Replies: 1
by santosh » Fri Oct 07, 2016 4:56 pm

1 Replies

1026 Views

Last post by ranilele38 View the latest post
Fri Oct 07, 2016 4:56 pm
What for your end users accessing the servers?

Last post by ranilele38 « Fri Oct 07, 2016 4:55 pm
Replies: 1
by santosh » Fri Oct 07, 2016 4:55 pm

1 Replies

1077 Views

Last post by ranilele38 View the latest post
Fri Oct 07, 2016 4:55 pm
What are severity levels & SLA to your tickets/calls/ works?

Last post by ranilele38 « Fri Oct 07, 2016 4:54 pm
Replies: 1
by santosh » Fri Oct 07, 2016 4:53 pm

1 Replies

978 Views

Last post by ranilele38 View the latest post
Fri Oct 07, 2016 4:54 pm
Who will give/generate work to you? Or who is your end user (like customers or your own company employees)

Last post by ranilele38 « Fri Oct 07, 2016 4:52 pm
Replies: 1
by santosh » Fri Oct 07, 2016 4:52 pm

1 Replies

930 Views

Last post by ranilele38 View the latest post
Fri Oct 07, 2016 4:52 pm
If you are using ticketing tool, how its work?

Last post by ranilele38 « Fri Oct 07, 2016 4:51 pm
Replies: 1
by santosh » Fri Oct 07, 2016 4:51 pm

1 Replies

872 Views

Last post by ranilele38 View the latest post
Fri Oct 07, 2016 4:51 pm
How you get work/calls/tickets? Are you using any ticketing tools or email or phone to get work?

Last post by ranilele38 « Fri Oct 07, 2016 4:51 pm
Replies: 1
by santosh » Fri Oct 07, 2016 4:50 pm

1 Replies

922 Views

Last post by ranilele38 View the latest post
Fri Oct 07, 2016 4:51 pm
What are your daily routine activities & responsibilities?

Last post by santosh « Fri Oct 07, 2016 4:49 pm

by santosh » Fri Oct 07, 2016 4:49 pm

0 Replies

1100 Views

Last post by santosh View the latest post
Fri Oct 07, 2016 4:49 pm
Which level you are L1 or L2 or L3?

Last post by ranilele38 « Fri Oct 07, 2016 4:49 pm
Replies: 1
by santosh » Fri Oct 07, 2016 4:49 pm

1 Replies

943 Views

Last post by ranilele38 View the latest post
Fri Oct 07, 2016 4:49 pm
Do you have setup like L1, L2 & L3? If yes, then how many members in each team, whether they are onsite or offshore?

Last post by ranilele38 « Fri Oct 07, 2016 4:48 pm
Replies: 1
by santosh » Fri Oct 07, 2016 4:48 pm

1 Replies

942 Views

Last post by ranilele38 View the latest post
Fri Oct 07, 2016 4:48 pm
How members in UNIX/AIX team?

Last post by ranilele38 « Fri Oct 07, 2016 4:48 pm
Replies: 1
by santosh » Fri Oct 07, 2016 4:47 pm

1 Replies

900 Views

Last post by ranilele38 View the latest post
Fri Oct 07, 2016 4:48 pm
. If servers are located remotely, then what is your daily activity & people in (onsite) remote daily activity or respon

Last post by ranilele38 « Fri Oct 07, 2016 4:47 pm
Replies: 1
by santosh » Fri Oct 07, 2016 4:47 pm

1 Replies

952 Views

Last post by ranilele38 View the latest post
Fri Oct 07, 2016 4:47 pm
What are tools used to access servers?

Last post by ranilele38 « Fri Oct 07, 2016 4:46 pm
Replies: 1
by santosh » Fri Oct 07, 2016 4:46 pm

1 Replies

919 Views

Last post by ranilele38 View the latest post
Fri Oct 07, 2016 4:46 pm
Where servers/data center located?

Last post by ranilele38 « Fri Oct 07, 2016 4:46 pm
Replies: 1
by santosh » Fri Oct 07, 2016 4:45 pm

1 Replies

916 Views

Last post by ranilele38 View the latest post
Fri Oct 07, 2016 4:46 pm
For what these servers/application s are used (like hold customer data, employee data, online shopping) for?

Last post by ranilele38 « Fri Oct 07, 2016 4:44 pm
Replies: 1
by santosh » Fri Oct 07, 2016 4:44 pm

1 Replies

868 Views

Last post by ranilele38 View the latest post
Fri Oct 07, 2016 4:44 pm
. What are applications/ products (database, webserver, application server..) installed in AIX/UNIX servers?

Last post by ranilele38 « Fri Oct 07, 2016 4:43 pm
Replies: 1
by santosh » Fri Oct 07, 2016 4:43 pm

1 Replies

901 Views

Last post by ranilele38 View the latest post
Fri Oct 07, 2016 4:43 pm

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